Every large piece of work starts with a small one. A paid pilot on a single process, or a first month that proves a growth system, with a test written and signed before the main work begins. If it does not pass, you have a real answer and you have not spent the build.

Scope is fixed. Open ended billing by the hour is not on offer here. Training and thirty days of help after go live are deliverables rather than upsells, because the documented way this work dies is that the build is fine and nobody changes how they work.

The whole method is published, phase by phase, with the risks named and what happens if a pilot fails. Read the approach.